Digitally connected products and services provided and combined on software-defined platforms and service platforms are at the heart of the SMART SERVICE WORLD economy. The advent of smart products and services that communicate with each other sees software emerge as the “glue” binding value creation in the Internet of Things – for producers of physical and non-physical products and services.
New digital infrastructures that allow physical products and digital services to be combined to create these smart services are a necessity. Germany has put plans in place to ensure ubiquitous broadband infrastructure delivering download speeds of at least 50 Mb per second by 2018.
Conventional industry supply chains are typically linear in nature, concentrating on the efficient delivery of physical goods in response to a stated demand. The shift away from mass-produced products and the scalability made possible by software and the internet effectively dispenses with standard delivery models as we know them.
The convergence of the physical and virtual worlds witnessed in the Internet of Things sees the emergence of smart digital infrastructures. The platforms placed on this network infrastructure are central to success in the SMART SERVICE WORLD.